We care about the privacy of your personal information. We use reasonable means to protect it and do not share your information with others for marketing purposes.
OUR WEBSITE AND INFORMATION COLLECTED ONLINE
SPECIAL NOTE TO NON-U.S. VISITORS
WHAT TYPES OF INFORMATION DO WE COLLECT FROM YOU?
Personal information is only collected with your knowledge (i.e., if you voluntarily provide it to us through one of the many online forms available on a OilCare® website) and will usually take the form of registration or contact us forms:
- A newsletter that is specific to an event, product, or website and that is not included under general website registration;
- Sweepstakes, contests, or other promotions;
- Surveys and polls;
- Message boards and other interactive activities;
- Requesting a quote on this OilCare® website;
- Feedback, questions, or comments through one of our Contact or other forms; Information submitted in a business capacity (e.g., resumes, media requests, etc.);
The types and amount of information collected for the features listed above will vary depending on the website and activity. The requested personal information may include: first and last name, email address, home address (including city and state), and telephone number (work or home). For some activities, you may be asked to create a username and/or password and/or to provide additional, demographic information, including: (i) your age or date of birth, (ii) gender, (iii) frequency of use, purchase, and consumption of certain M3 products and/or other similar products, (iv) facts about your business, and/or, (v) other information relevant to the M3 product you’ve purchased.
We do not knowingly collect Personal Information on our Websites directly from children and will destroy such information if we become aware that a child has disclosed such information to us without proper parental consent.
HOW DO WE USE THE INFORMATION WE COLLECT?
When registering or providing information on our websites, you may also be given the option (through a check box or otherwise) to have your information used for an activity or service different from the primary activity or service that you are requesting. For example, if you are signing up for a contest or other promotion, we may provide you the option to sign up for newsletters or alerts. If you choose to receive these additional services, OilCare® will use your information to provide them to you.
NEWSLETTERS AND EMAIL
SWEEPSTAKES, CONTESTS, AND PROMOTIONS
To enter an online sweepstakes, contest, or other promotion (collectively, “Promotions”), you may be required to first register on a OilCare® website. The information collected as part of a Promotion is used to determine your eligibility, notify you whether you are a winner, and/or fulfill and deliver prizes. If you are a winner, certain information about you (such as your name and picture) may be posted to the website. For more information about OilCare® Promotions, please see the official rules or details posted with the specific Promotion.
MESSAGE BOARDS AND OTHER INTERACTIVE FEATURES
We may provide interactive features that allow you to post or publish messages, stories or pictures on our websites. Although we strive to protect those who use and participate in these activities, we recommend you do not give out personal information or images about yourself in public areas such as on a message board or other online community-type feature. We cannot guarantee the security and privacy of, and are not responsible for, any information you post in these areas. Your use of these features is at your own risk.
Please note that if we choose to post a picture or message that you provide us through one of these features, we may post, along with the picture or message, certain non-personal information about you, such as your username, first name, first initial of your last name, and/or city and state of residence.
OTHER BUSINESS INTERESTS
We may also combine your non personally identifiable (i.e. “aggregate”) information with other consumers’ information or other publicly available information to help us satisfy our legitimate business interests, such as performing trend analysis or market studies; identify consumer preferences or interests; set prices; perform billing functions; establish credit; or comply with government regulations. We may also share anonymized data, such as statistical or demographic information in aggregate form, with third parties for research or marketing purposes. However, this anonymized data will not contain your individually identifiable Personal Information.
WHAT HAPPENS IF YOU REFUSE TO PROVIDE YOUR PERSONAL INFORMATION?
If you choose not to submit any personal information when requested, you may not be able to participate in certain activities and personalized features on our websites and may limit the services and special offers we can provide you. For example, if you decline to share your email address, you will not be able to receive any of our newsletters or otherwise register on our websites. If you choose not to provide your credit card number, you will not be able to purchase products.
Cookies help websites remember visitors when they return to the site. For example, a cookie can help a website remember that you’ve already registered, so you don’t have to sign in again each time you visit. Essentially, cookies are used to customize websites based on the content you view and the preferences you have indicated.
We allow third-party companies to collect certain information when you visit our website. We use this information to serve ads for our products or services or for the products or services of other companies when you visit this website or other websites. These companies use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, hardware/software information, cookie and session ID) and personally identifiable information (e.g. IP address) during your visits to this and other websites in order to provide advertisements about goods and services likely to be of greater interest to you. These parties typically use a cookie or a third-party web beacon to collect this information.
You may remove any cookies as described above or “opt out” of receiving advertisements or other cookies by using services such as those provided by the Digital Advertising Alliance or Network Advertising Initiative. You may find more information about their members and the “opt out” process by going to their websites at www.aboutads.info/choices or www.networkadvertising.org.
We may keep track of Internet Protocol (IP) addresses to (among other things): (i) troubleshoot technical concerns, (ii) maintain website safety and security, (iii) restrict access to our Sites to certain users, and, (iv) better understand how our Sites are utilized. An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet.
We (or a vendor on our behalf) may collect information in the form of logs – files that record website activity and gather statistics about web users’ browsing habits. These entries are generated anonymously and help us gather (among other things) (i) a user’s browser type and operating system, (ii) information about a user’s session (such as the URL they came from, the date and time they visited our Site, and which pages they’ve viewed on our site and for how long), and, (iii) other similar navigational or click-stream data. We also use information captured in log file for our internal marketing and demographic studies, so we can constantly improve and customize the online services we provide you. Log files are used internally only and are not associated with any particular user.
We may use web beacons (or clear GIFs) on our Websites or include them in the e-mail messages we send you. Web beacons (also known as “web bugs”) are small strings of code that provide a method of delivering a graphic image on a web page or in an email message for the purpose of transferring data back to us. The information collected via web beacons may include some of the information described in the IP Address section directly above, as well as information about how a user responds to an email campaign from Cequent (e.g., the time the email is opened, where does the user link to from the email, etc.). We use web beacon information for a variety of purposes, including but not limited to, site traffic reporting, unique visitor counts, advertising and email auditing and reporting, and personalization.
Google Analytics employs cookies to define user sessions, which allows for the collection of data about how visitors are using the website. Google Analytics uses only first-party cookies for data analysis. This means that the cookies are linked to a specific website domain, and Google Analytics will only use that cookie data for statistical analysis related to your browsing behavior on that specific website. According to Google, the data collected cannot be altered or retrieved by services from other domains.
If you choose, you can opt out by turning off cookies in the preferences settings in your web browser, or by using Google’s opt out feature, located at tools.google.com/dlpage/gaoptout/.
HOW DO WE SHARE INFORMATION ABOUT YOU?
The information that you disclose on OilCare® websites is collected by OilCare® or by a vendor acting on its behalf; and is used in accordance with the practices set forth above. The following provides more specific information about how and to whom we may disclose your information.
Agents and Contractors
We may use outside companies, agents, or contractors (“vendors”) to provide support for the internal operations of our websites and to assist us with administering this OilCare® website or the various programs and promotions available on our other websites. In the course of doing so, these vendors may come into contact with your personal information. However, we only give them access to (or allow them to collect on our behalf) the information they need in order to perform the specific tasks they’ve been hired to do. They have also agreed to protect the confidentiality and security of this information.
Your California Privacy Rights
Legal and Business Transfers
We may also disclose personally identifiable information if we are required to do so by law, or if in our good faith judgment, such action is reasonably necessary to comply with legal processes, to respond to any claims, or to protect the safety or rights of OilCare®, its customers, or the public.
In the event of a merger or acquisition of all or part of OilCare® by another company, or in the event that OilCare® were to sell or dispose of all or a part of the OilCare® business, the acquirer would have access to the information maintained by that OilCare® business, which could include personal information, subject to applicable law. Similarly, personal information may be transferred as part of a corporate reorganization, insolvency proceeding, or other similar event, if permitted by and done in accordance with applicable law.
HOW CAN YOU ASK A QUESTION? (CONTACT INFORMATION)